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POPIA Compliance Policy

(Protection of Personal Information Act, No. 4 of 2013)

Effective Date: 29 October 2025

Company Name: Teki n Bhathu

 

 

1. Introduction

Teki Bhathu (“the Company”) is committed to protecting the privacy and confidentiality of personal information in compliance with the Protection of Personal Information Act (POPIA).

This policy outlines how we collect, use, store, share, and protect personal information in the course of conducting business in South Africa.

 

 

2. Purpose

The purpose of this policy is to ensure that Teki Bhathu

  • Processes personal information lawfully and responsibly.
     

  • Protects the rights of individuals whose information is collected.
     

  • Complies with the conditions for lawful processing as outlined in POPIA.

 

3. Scope

This policy applies to:

  • All employees, contractors, and third-party service providers of Teki Bhathu
     

  • All data subjects, including clients, suppliers, and visitors to our website or physical premises.
     

 

 

4. Definitions

  • Personal Information: Any information relating to an identifiable, living natural person or juristic person (e.g., name, ID number, email, phone number, etc.).
     

  • Processing: Any operation or activity concerning personal information, including collection, recording, storage, updating, sharing, or destruction.
     

  • Responsible Party: Teki Bhathu, which determines the purpose and means of processing personal information.
     

 

 

5. Information We Collect

We may collect and process the following types of personal information:

  • Name and surname
     

  • Contact information (email address, phone number, postal address)
     

  • Company name and position (where applicable)
     

  • Financial and billing information
     

  • Website usage data or analytics
     

 

 

6. Purpose of Collection

We collect personal information to:

  • Provide our products and services.
     

  • Communicate with clients and respond to inquiries.
     

  • Process invoices and payments.
     

  • Improve our service delivery and marketing.
     

  • Comply with legal and regulatory obligations.
     

 

 

7. Consent

By providing your personal information, you consent to Teki Bhathu processing it in accordance with this policy and POPIA.

You may withdraw your consent at any time by contacting us.

 

 

8. Storage and Security

Teki Bhathu implements reasonable technical and organisational measures to:

  • Prevent loss, damage, or unauthorized access to personal information.
     

  • Ensure that third-party service providers (such as web hosting or payment processors) comply with similar data protection standards.
     

 

 

9. Sharing of Information

We will not sell, distribute, or lease personal information to third parties unless:

  • We have your consent.
     

  • It is required by law.
     

  • It is necessary to fulfil a contractual obligation (e.g., courier, payment gateway).
     

​

 

10. Data Subject Rights

In accordance with POPIA, individuals have the right to:

  • Access the personal information we hold about them.
     

  • Request correction or deletion of inaccurate information.
     

  • Object to the processing of their personal data.
     

  • Lodge a complaint with the Information Regulator (South Africa).
     

 

 11. Retention of Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

  

12. Changes to This Policy

This policy may be updated periodically. The latest version will always be available on our website.

 

 13. Contact Us

If you have any questions about this policy or how we process your personal information, please contact us

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